Frequently Asked Questions
FAQ - Mr. Foxy
Find clear, concise answers about ordering, shipping, returns, and more—everything you need to shop with confidence at Mr. Foxy.
Canada & U.S.: 7–14 business days
International: 14–30 business days
International: 14–30 business days
We offer free worldwide shipping on all orders—no minimum required.
Tracking details are uploaded as soon as your order ships, typically within 24 hours of dispatch.
Visit our Track Your Order page, enter your order number, and click “Track.”
We accept returns within 30 days after delivery. If you're not satisfied with your purchase, please contact our customer service team for assistance.
If your order arrives damaged or contains incorrect items, please contact our customer service team within 48 hours of receiving the package. We will assist you in resolving the issue promptly.
To initiate a return, please visit our Returns page and follow the provided instructions. Be sure to include your order number, proof of purchase and reason for the return.
Once we receive and inspect your return, refunds are issued to the original payment method within 10 business days.
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal.
Please contact us as soon as possible if you need to change or cancel your order. We’ll do our best to accommodate your request before the order is processed.
Email us at mrfoxystore14@gmail.com or use the contact form on our website. Our team is here to help.